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Fireflies integration

The Fireflies.ai + Aircall integration make it seamless to transcribe every call made inside Aircall.


Overview

Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce.

Aircall + Fireflies

The Fireflies.ai + Aircall integration make it seamless to transcribe every call made inside Aircall. You can then search, share, analyze, and review the important insights from meetings with customers, prospects, and teammates.

Key Benefits

Highly Accurate Transcription Quality

Our English transcription system is trained specifically for conversations & meetings across a wide variety of industries and accents. Foreign Language support coming soon for Spanish, French, Portuguese, Italian, and more! Request access here.

Powerful Search Capabilities

Fireflies lets you search not just keywords but also themes and topics such as action items, dates, times, metrics, questions, sentiment and more. You can even create your own custom topic trackers with the click of a button. Fireflies can help you automatically find discussions around objections, pricing, competitors, etc.

Share & Collaborate with 1 click

Soundbites: Turn important parts of calls into shareable soundbite snippets that you can share.
Threads: Leave comments at different parts of calls and a time-stamped note will be created for your teammates to jump back to. This is the perfect way to provide on the spot coaching or leave feedback without having a dozen email threads.
Reactions: Leave a pin, thumbs up, or thumbs down reactions at different parts of the call and your teammates can hop back to that part of the call and listen to what was said.
Embed: Embed the Fireflies transcript & audio player in places where you already work like Notion, Medium, Salesforce, etc.

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