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Scale your customer service without hiring more agents

Create a beautiful self-service portal in minutes. Resolve up to 50% of issues without reaching agents and save customer support costs.

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Schedule a live demo and get all your questions answered.

The self-service that your customers love using

Create a beautiful self-service portal in minutes. Resolve up to 50% of issues without reaching agents and save customer support costs.

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The best Customer Self-Service Software for the fastest growing ecommerce brands

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Overwhelmed with support tickets?

Richpanel Customer Self-Service Portal resolves customer issues instantly and delivers up to 50% self-service rate. Freeing up agents to work on tickets that need time and attention.

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example screenshot of interactive self-service for ecommerce orders
order level self-service widget
 

Personalized for every single customer

Ditch the generic FAQs/ Knowledge-base, for a self-service experience that is personalized for each customer. Surface the most relevant scenarios based on customer stage and order status. For instance, let users change shipping address before it's shipped or request a refund for upto 30 days after delivery.

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Resolve, don't deflect

Instead of redirecting customers to articles, enable an effortless self-service approach focused on issue resolution, not deflection.

See it in action
order level self-service widget

Scale your customer service without expanding your support team

Schedule a demo

Have all your questions answered with one of our product experts.

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Watch demo

Watch our pre-recorded demo.