The best Customer Self-Service Software for the fastest growing ecommerce brands
Overwhelmed with support tickets?
Richpanel Customer Self-Service Portal resolves customer issues instantly and delivers up to 50% self-service rate. Freeing up agents to work on tickets that need time and attention.
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Personalized for every single customer
Ditch the generic FAQs/ Knowledge-base, for a self-service experience that is personalized for each customer. Surface the most relevant scenarios based on customer stage and order status. For instance, let users change shipping address before it's shipped or request a refund for upto 30 days after delivery.
Learn moreResolve, don't deflect
Instead of redirecting customers to articles, enable an effortless self-service approach focused on issue resolution, not deflection.
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