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#1 Rated Customer Service App for Shopify

Provide customer service on email, live chat, facebook, Instagram and phone from one place. Rated 5 stars on the app store.

1,000+ Shopify store have upgraded to Richpanel.

Used daily by 1,000+ ecommerce brands

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Self Service Portal

Give your customers an Amazon-style self-service experience, Let customers track orders, request exchanges, do returns and more.

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Multichannel Agent Helpdesk

Support customers on email, chat and social from one place. Save 10s of hours per week otherwise wasted in switching applications.



Beautiful Live Chat & Messaging

Offer proactive support to customers on your site & get more sales.

  • Chatbots that engage visitors when you are not around
  • Deliver personalized, relevant messages with Shopify integration
  • Give customers the option to continue conversation via email

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Integrate all your Shopify Apps

Integrate your helpdesk with Klaviyo, Yotpo, Recharge, Smile, Aircall and 30+ apps.

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Already using a helpdesk?

You can use Richpanel on top of your existing helpdesk ticketing system. Or you can get migration assistance from us.


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